At Mercer Carpet One Floor & Home in Westminster, MD, our team of dedicated flooring experts is committed to providing exceptional service and unparalleled expertise. With years of experience in the flooring industry, our specialists are well-versed in the latest trends and technologies in carpet, hardwood, laminate, luxury vinyl, and tile flooring. Whether you're looking to renovate a single room or your entire home, our local experts are here to help you find the perfect flooring solution tailored to your needs and style. At Mercer Carpet One Floor & Home, we pride ourselves on delivering personalized service and professional guidance to the Westminster community and surrounding areas. Visit us today and experience the difference our flooring experts can make in your home.
5 Diamond Certified Floor Design Consultant
This dedicated professional, Katlin, boasts over 15 years of experience at Mercer Carpet One. Katlin's preferred projects involve crafting custom area rugs and designing unique backsplashes, offering homeowners the opportunity to express their individual style.
Outside of work, Katlin finds immense fulfillment in her roles as a happily married spouse for nearly a decade and a loving parent to a remarkably curious little girl. With a deep affection for dogs, she shares her home with a cherished furry companion. Katlin has proudly called Carroll County, MD home for over three decades, establishing strong community ties. Her genuine passion lies in helping you discover the ideal solutions to create a home that is distinctly yours.
Flooring Project Consultant
Shawn is a Carroll County native with over 35 years of experience in construction and remodeling. His specialties include 25 years in hard-surface flooring and a decade in kitchen and bath remodeling.
After years of operating in the same market, Shawn jumped at the opportunity to join the Mercer Team early in 2024 due to our 65-year-long reputation of quality workmanship and superior customer satisfaction. When he's not here helping our community make their homes uniquely their own, he is enjoying time with his family.
The 5 Diamond Sales Certification is a comprehensive program designed to equip sales professionals with the essential skills and knowledge required to excel in the flooring industry. It covers vital aspects of communication, professional selling techniques, in-depth flooring product knowledge, and staying updated on the latest design trends.
Sales consultants pursuing this certification are required to demonstrate their proficiency by passing a rigorous sales certification assessment. Additionally, they must dedicate a minimum of 15 hours to their professional development. This development can take various forms, including attending product knowledge sessions with vendor representatives, keeping up with industry updates through trade publications, participating in virtual classes or webinars, and completing relevant online courses.
In essence, the 5 Diamond Sales Certification is a commitment to ongoing learning and improvement, ensuring that sales consultants are well-prepared to meet the needs of customers in the ever-evolving world of flooring and design.
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